CMS Launches Public Reporting of CAHPS® Hospice Survey Results

To help people make informed healthcare decisions and to increase transparency, CMS has provided the public with an opportunity to access hospice ratings based on the CAHPS Hospice Survey results. Anyone can now go to an easy-to-use website and search for a hospice in their area, or find a specific hospice by name. Users can view the hospice’s score on various metrics, and see how the results compare to the national average. Additionally, users can also select multiple hospices (up to three) and compare those ratings. This promises to be a powerful tool to help people in the very important task of choosing the right hospice for their needs.
Here’s a transcript of the original press release from CMS:

Today (February 20, 2018), CMS announces the initial publication of results from the CAHPS® Hospice Survey on Hospice Compare.  Hospice Compare is a user-friendly web tool found at It provides information to help patients, their families, caregivers, and providers make more informed decisions about choosing a hospice. Hospice Compare allows users to select up to three hospices at a time to compare the clinical quality of care provided and patient experiences with these hospices.

Survey results are published for all Medicare-certified hospices that had at least 30 completed surveys during the eight quarters from Quarter 2, 2015 (April 1, 2015) through Quarter 1, 2017(March 31, 2017). In addition to the survey results, the Hospice Compare site provides a variety of other data about the quality of hospice care, including the Hospice Item Set (HIS).

CMS works diligently to make healthcare quality information more transparent and understandable for consumers and is committed to helping individuals make informed healthcare decisions for themselves and their families based on objective measures of quality.

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